This is not dial tone or individual phone lines.
It is a unified phone system that controls how calls, voicemail, messaging, and users behave across desk phones, computers, and mobile devices.
The system is centrally managed, continuously available, and designed to scale without redesign.
CORE SYSTEM FEATURES
Extensions, Users & Ring Groups
Users and departments operate on a defined extension structure.
Voicemail Management
Voicemail is unified across desk phones, mobile apps, and email delivery.
Desktop & Mobile Softphones
Users place and receive calls from computers and mobile devices using the same extensions and call rules as desk phones.
Business SMS / MMS
Send and receive text messages from business phone numbers.
Fax over IP
Send and receive faxes digitally without analog phone lines or dedicated hardware.
Call Recording
Calls can be recorded automatically or on demand.
AI Call Summarization
Automatically generates a written summary for recorded calls.
Call Records & Call Data
The system provides structured call data and summaries, including call duration, direction, and activity.
RELIABILITY & FAILOVER
Designed for Availability with Automatic Failover
The phone system operates across multiple geographically distributed server locations.
Call processing is not dependent on a single data center.
If one location becomes unavailable, calls are automatically handled by other active locations without manual intervention.
This automatic failover is built into the platform architecture.
More Voice / VoIP Services
Omnichannel Contact Center • SIP Trunks • POTS Replacement • Conferencing • ATA Faxing • Hybrid PBX